Category Archives: Knowledge Base

Knowledge Base of access control products linked with Controlsoft.

Controlsoft DrawMaster in 64Bits

After a default installation of DrawMaster on a 64Bit operating system, the DrawMaster application will not start. The error message is that Graphics2D.dll cannot be found. This is because the installation directory for a 64bit OS is: C:\Program Files(x86)\KeyMatrix\DrawMaster and … Continue reading

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How to upgrade KeyMaster Lite Software to Controlsoft Lite

Step 1 On the KeyMaster Lite PC, make sure KeyMaster Lite is closed, and close the download manager by right clicking on the blue satellite dish icon and selecting close. Step 2 Take a copy of KeyMLite.mdb, AccLog.mdb, Local.mdb, SysLog.mdb … Continue reading

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Ingersoll Rand HandKey II Memory Upgrade

Controlsoft integrate with a large number of other systems and reader types. One such reader range is the Ingersoll Rand HandKey II biometric reader. Off the shelf these units are able to store the biometrics of 512 hands. If more … Continue reading

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Adding pull-up resistors to a Wiegand reader

In certain circumstances it is necessary to use pull-up resistors on the Data0 and Data1 connections; it can slightly extend the maximum cable distance of a Wiegand reader. More importantly, due to the slight differences in electrical specifications of individual … Continue reading

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Cabling a Controlsoft Access Control System

We are often asked for the type of cable we recommend to wire in a Controlsoft System.┬áThe answer is that we have different recommendations for each specifc part of the system: Between the PC and IP control unit(s) the IP … Continue reading

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